Indonesia's tourism industry is flourishing, fueled by a 4.32% increase in accommodation establishments in 2022 alone. This surge, coupled with rising occupancy rates (reaching 53.02% for star hotels in September 2023), presents a significant challenge for traditional hotel management methods. These outdated practices struggle to keep pace with the influx of guests, leading to inefficiencies in daily operations and potentially impacting guest satisfaction, especially in the non-star hotel sector, which witnessed a recent decline in occupancy despite year-on-year growth. An HMS software is crucial to address this challenge, enabling hotels to streamline operations, optimize resource allocation, and ultimately enhance guest experiences in this rapidly growing market.